AI Customer Support Agent

AI Support Agent

Always here to help

Hello! 👋 I'm your AI support assistant for [StoreName]. How can I help you today? You can ask me about:

Order status and tracking
Return and refund policies
Product information
Shipping and delivery

Try: "Track my order" or "What's your return policy?"

Knowledge Base

Return Policy

You can return most items within 30 days of delivery for a full refund. Items must be unused, in original packaging with tags attached. Some exclusions apply.

Shipping Information

Standard shipping: 3-5 business days ($4.99)
Express shipping: 1-2 business days ($9.99)
Free shipping on orders over $50

Product Catalog

Our catalog includes electronics, home goods, fashion, and more. Ask about specific products for detailed information.

How to Use Your AI Support Agent

Web Widget Installation

Paste this code before the closing </body> tag

Testing Commands

"Track my order" → AI asks for order number

"Return policy" → AI shares the policy

"I want to complain" → AI connects to human agent

Agent Settings

Response Temperature

0.3

Lower values produce more predictable responses

Knowledge Base

Current documents: 3

Last updated: Today